1 reviews | Active since Dec 2015
Bad treatment
I went to truworths Newtown earlier today, so. I knew what.is was going to purchase so I went straight to the counter as I was doing store fashion delivery, I didn't even wait more than, 20minutes in the store, the store Manger and the lady that was helping me they were very very helpful, ohk when done on my way out there were 2 customers before me who exited the store without the security lady searching their hand bags, but when i approach she called me and told me she want to search my hand bag, I said oh cc you didn't search the other two so you want to search me, do I look like a ***** to you, by the way what is the use of having sensors in the store, she told me with attitude that she is doing her job I also told her I don't like my hand bag being searched because I have small valuables things inside and beside I can't *****, ohk I open my hand bag for her, inside there was wipes, sand sanitizer, purse, car keys, house keys, face tissues.. I asked her are you happy now she said yes, I left and immediately went back to ask her name, she said what is the use of asking her name phoning the head office instead of confronting the store manager, i said you don't want to give me your name? her answer was yes, she didn't even have the name tag with her . I left her, so I am not happy the way she treated me, my rights as the customer was violated, and my reputation as a customer she treated me like a *****, I am no longer feel safe to shop at Newtown junction truworths because of security lady, I rather go to the other truworths we're there are sensors and security on the door but they don't bother searching people's bags while others were left to pass, i feel so humiliated and naked. I even regret way I went to truworths Newtown.
