Bad service never open a account with them

Guys heads up wen you open account they ask you for a debit date but don't work on it we put it in for the 15th but now on the 1st we get penality so we asked for the call recording of us setting account up like it stats in the t&c if you need the recordings thy will send it only to be told they can't or won't send it to us I have my own recording where the agent told us the supervision sed they won't speak to us and on whatsapp where they not willing to send it so beware they give you account just to impose penalties to you to make extra cash