BAD SERVICE

Client with acc nr *** Mr W Marks, supp**** Truworths with a letter stating that his salary will be delayed this month. He also explained this over telephone calls. He never missed a payment previously. Truworths went ahead and handed him over to debt collecters, despite all his efforts to make arrangements. Please could the finance manager contact him urgently, and clear his name and any legal costs that might occur. You are not allowed to do this when arrangements were made.