DP
Donovan P
1 reviews | Active since Mar 2012
08 May 2023, 20:05
Bad service
Opened an account 2 weeks ago,ordered online on my account and was charged for delivery,more than 2 weeks later still haven't received my package,when i phone they keep me talking for more than 10 min transferring me 3 times,still no callback or answer
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Replies (1)
Truworths's replyOfficial
12 May 2023, 17:39 Dear Donavon, Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards
Tania Truworths Customer Service
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards
Tania Truworths Customer Service
Truworths's reply12 May 2023, 17:39
Official
Dear Donavon, Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards
Tania Truworths Customer Service
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards
Tania Truworths Customer Service