Bad service

For the first time I entered Truworths Maponya mall. I was actually looking for earrings I saw at Westgate so they didn't have. Then I decided for a bracelet that was on sale. I have been waiting for few minutes thinking someone will come for assistance then I finally saw someone passing and I asked for help. She came I showed her the bracelet and she said she is coming back. I waited until I decided to go. I don't if it's because she looked down on me because I wanted something that was on sale or what,but was really hurt by everyone who just passed me no one bothered to ask if I wanted help.