1 reviews | Active since Oct 2015
Bad service at call centre Legal
<p>24 hrs later and I am still waiting for my settlement letter. Spoke to a rude consultant said her name was Almina samsody at 16h24 after holding for some time while Kiernana tried his best to ask legal to help me, he still came back with an unhelpful answer because the ladies at legal are the most rude.</p> <p>Hopefully one day before both me and my husband die, legal will be able to send me and my husband a settlement Letter. As all monies have been paid</p>
Thank you for your post.
We acknowledge receipt of your previous complaint in this regard and can verify that the requested letter was sent to the account holder via email.
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Truworths Online Team
Thank you for your post.
We acknowledge receipt of your previous complaint in this regard and can verify that the requested letter was sent to the account holder via email.
We further confirm that your concerns were raised with the relevant Supervisor to investigate and address.
Please feel free to contact us on *** or via email on ***, should you have any further inquiries, comments or suggestions.
Kind regards,
Truworths Online Team