Bad service and false advertising

Hello corinda loots,

Thank you for your post and allowing us the opportunity to respond.

Following our telephonic conversation, you informed us that you were contacted by the Area Manager on 27 January 2015 who was able to adequately attend to this matter for you.

Should you have any other enquiries or matter of concern, please feel free to contact us on *** or via email on ***.

Kind regards,

Lynn