BN
Bianca N
1 reviews | Active since Oct 2013
23 Oct 2019, 11:45
Bad Service
My husband got retrenched and only found out after his retrenchment that his employer never registered him with uif which is not his fault. We submitted a claim and we were told that Truworths cant assist him without a ui19 form even though my husband have a certificate of service. What I dont understand is both my husband's banks approved his claims but a clothing company cant, so he just paid insurance for nothing!!!!!
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Replies (2)
Truworths's replyOfficial
24 Oct 2019, 08:55We acknowledge receipt of your review and appreciate you getting in touch with us.
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
Truworths's reply24 Oct 2019, 08:55
Official
We acknowledge receipt of your review and appreciate you getting in touch with us.
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
Truworths's replyOfficial
25 Oct 2019, 11:33Thank you for your post.
We acknowledge your frustration and have escalated your concerns raised to the relevant department.
We were advised that your husband has been contacted and can confirm that this matter has been resolved in the interim.
Should you have any further queries or suggestions we encourage you to contact us directly on *** or ***
Kind regards,
Truworths Online team
We acknowledge your frustration and have escalated your concerns raised to the relevant department.
We were advised that your husband has been contacted and can confirm that this matter has been resolved in the interim.
Should you have any further queries or suggestions we encourage you to contact us directly on *** or ***
Kind regards,
Truworths Online team
Truworths's reply25 Oct 2019, 11:33
Official
Thank you for your post.
We acknowledge your frustration and have escalated your concerns raised to the relevant department.
We were advised that your husband has been contacted and can confirm that this matter has been resolved in the interim.
Should you have any further queries or suggestions we encourage you to contact us directly on *** or ***
Kind regards,
Truworths Online team
We acknowledge your frustration and have escalated your concerns raised to the relevant department.
We were advised that your husband has been contacted and can confirm that this matter has been resolved in the interim.
Should you have any further queries or suggestions we encourage you to contact us directly on *** or ***
Kind regards,
Truworths Online team