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Patricia H

1 reviews | Active since Mar 2012

15 Jul 2021, 12:44

Bad Service

I paid my June instalment on the 2nd of July 2021. But I keep on receiving emails and messages from Truworths that my account is in areas. I am extremely not happy with their service as they are messing up my name. If their staff is *********** it is not my problem. I do not know which account the lady allocated my payment to. I need them to fix this, I am so tired of their messages and emails. I have been sending them my prove of payments (Slips), but I do not get any happiness from them, only frustration

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Replies (1)
PH
Patricia H's update19 Jul 2021, 14:50
Reviewer Update
Surprisingly, I am still receiving sms,s and emails from Truworths demanding payment. I had to call them again today. Thank you Lizel Schultz for directing me to the correct department. (YOU DESERVE *****) So Thank you too, to you LMashaba for not responding to my email.