CF
Christine F
1 reviews | Active since Jun 2010
04 Mar 2015, 09:35
Bad service
Thruworths keep sending me a sms that I don't pay my account. They so brain dead that they don't even know I do not have an account with them. The even quit a reference number on the sms. I did phone them to tell them this sms is not for me but they keep on bothering me with this nonsense. I can't believe the so stupid
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Truworths's replyOfficial
06 Mar 2015, 16:01Hello Farberc,
Thank you for bringing your concerns to our attention.
We apologise to you for the erroneous collections communication that was sent to you. We are truly sorry for any inconvenience caused as a result of this matter.
We confirm that your request has been actioned, and that your cell phone details are no longer linked to the respective Truworths account holder's account. As a result, we verify that you will not receive any communication regarding this customer again.
We hope that we were able to acceptably attend to your concerns and if you require any further assistance, please feel free to contact us on 021- *** or email *** and we will gladly assist.
Kind regards,
Charmaine
Thank you for bringing your concerns to our attention.
We apologise to you for the erroneous collections communication that was sent to you. We are truly sorry for any inconvenience caused as a result of this matter.
We confirm that your request has been actioned, and that your cell phone details are no longer linked to the respective Truworths account holder's account. As a result, we verify that you will not receive any communication regarding this customer again.
We hope that we were able to acceptably attend to your concerns and if you require any further assistance, please feel free to contact us on 021- *** or email *** and we will gladly assist.
Kind regards,
Charmaine
Truworths's reply06 Mar 2015, 16:01
Official
Hello Farberc,
Thank you for bringing your concerns to our attention.
We apologise to you for the erroneous collections communication that was sent to you. We are truly sorry for any inconvenience caused as a result of this matter.
We confirm that your request has been actioned, and that your cell phone details are no longer linked to the respective Truworths account holder's account. As a result, we verify that you will not receive any communication regarding this customer again.
We hope that we were able to acceptably attend to your concerns and if you require any further assistance, please feel free to contact us on 021- *** or email *** and we will gladly assist.
Kind regards,
Charmaine
Thank you for bringing your concerns to our attention.
We apologise to you for the erroneous collections communication that was sent to you. We are truly sorry for any inconvenience caused as a result of this matter.
We confirm that your request has been actioned, and that your cell phone details are no longer linked to the respective Truworths account holder's account. As a result, we verify that you will not receive any communication regarding this customer again.
We hope that we were able to acceptably attend to your concerns and if you require any further assistance, please feel free to contact us on 021- *** or email *** and we will gladly assist.
Kind regards,
Charmaine