mK
malusi K

1 reviews | Active since Dec 2015

25 Dec 2015, 09:59

bad service

So I'v been waiting for my phone since 17/12/2015 n it hasn't been delivered i sent gerrit visser an email asking for my phone to be ddelivered coz i was leaving for Dec holidays guess what I left without my phone so i have to spend my holidays without a phone???? If u gonna deliver it that's if u still gonna deliver it who's gonna sign for it?????? Coz we all left for Xmas holidays I have to say tx for the BAD SERVICE...

0
Replies (1)
Truworths
Truworths's reply29 Dec 2015, 15:41
Official
Hello kamomal,

Thank you for your post.

We were concerned to read that you have not received your handset and therefore escalated this matter to the Finrite representative mentioned in your post.

He has asked us to apologize on behalf of Finrite and to inform you that he has arranged for your handset to be delivered today.

We thank you for bringing this matter to our attention and trust that we have adequately responded to your query.

Should you have any further queries in this regard, please contact Finrite on ***.

Kind regards,

Lynn