Bad service

on the 02 December 2015 I bought estee lauder foundation from Truworths festival mall. I was assisted by the Revlon representative. Later she called the estee lauder lady to give me the foundation then I paid. the lady from estee lauder did not even ask me what type of skin I have or anything she just gave me the box she did not even bother to do a facial test. she just put a little bit on my cheek but not the whole face.<br> <br> I received very bad service and I called a colleague to ask if I bought the right product and I was told that Is not a right foundation is for people with oily skin and my skin is dry . just the following day on my lunch time . I went back to Truworths I found another rep without a name tag she was very rude and she told that she cannot take it back because for me to buy it means I like it. I explained to her I have returned within 24 hours and the lady called the manager.<br> <br> The Manager ( Sipho) was very rude, poor customer service, bad attitude I was so shocked how responded. I had to ask him twice if he is a branch manager and he said yes. then he decided to keep the foundation with the invoice and with a bad attitude he told me that he will call me back