BN
Bontle N
1 reviews | Active since Aug 2021
12 May 2023, 14:27
Bad Service
Consultants are full of ****, so is the cashiers in-store...Bought for R400 online next thing I'm owing R700, no explanation and rude customer service asking me 10 "security questions". I'm closing this account
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Truworths's replyOfficial
12 May 2023, 16:24 Dear Bontle, Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards
Tania Truworths Customer Service
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards
Tania Truworths Customer Service
Truworths's reply12 May 2023, 16:24
Official
Dear Bontle, Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards
Tania Truworths Customer Service
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards
Tania Truworths Customer Service