TI
Thuso I
1 reviews | Active since May 2017
25 Jul 2019, 13:33
Bad service
+27 (12) *** This is the number that keeps on calling me claiming that I owe truworths and it’s not the first time.sometimes 2018 they did called me again and I escalated the matter to truworths and someone from their complaints department responded.Please truworths team find out how you can assist in regards to this because our identities are really not safe and it’s such people who ruins our profiles.I had a null service indeed and I am really not happy after I thought this matter has been settled.
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Truworths's replyOfficial
04 Aug 2019, 14:21 Thank you for your post.
Upon receipt of your query, we escalated your concerns raised to the relevant department.
We were advised that your Truworths account has been handed over to NDC (National Debt Connections), for account-related queries we kindly request you to contact NDC directly.
We can confirm that one of our consultants has been in contact with you to provide feedback. We hope that we were able to adequately attend to your concerns raised. Should you, however, require assistance with any other matter of concern, please contact us on *** or via email on ***
Kind regards,
Truworths Online Team
Upon receipt of your query, we escalated your concerns raised to the relevant department.
We were advised that your Truworths account has been handed over to NDC (National Debt Connections), for account-related queries we kindly request you to contact NDC directly.
We can confirm that one of our consultants has been in contact with you to provide feedback. We hope that we were able to adequately attend to your concerns raised. Should you, however, require assistance with any other matter of concern, please contact us on *** or via email on ***
Kind regards,
Truworths Online Team
Truworths's reply04 Aug 2019, 14:21
Official
Thank you for your post.
Upon receipt of your query, we escalated your concerns raised to the relevant department.
We were advised that your Truworths account has been handed over to NDC (National Debt Connections), for account-related queries we kindly request you to contact NDC directly.
We can confirm that one of our consultants has been in contact with you to provide feedback. We hope that we were able to adequately attend to your concerns raised. Should you, however, require assistance with any other matter of concern, please contact us on *** or via email on ***
Kind regards,
Truworths Online Team
Upon receipt of your query, we escalated your concerns raised to the relevant department.
We were advised that your Truworths account has been handed over to NDC (National Debt Connections), for account-related queries we kindly request you to contact NDC directly.
We can confirm that one of our consultants has been in contact with you to provide feedback. We hope that we were able to adequately attend to your concerns raised. Should you, however, require assistance with any other matter of concern, please contact us on *** or via email on ***
Kind regards,
Truworths Online Team