BAD SERVICE

truworths blaclisted me for R279 by a company call VVM DEBT.i WAS SO SURE I FULLY PAID THEM 2018 AS I ONLY WANTED TO OPEN THE ACCOUNT SO THAT I HAVE A CREDIT REF FOR RENTING A FLAT NOW AFTER A 1 YEAR I APP**** FOR A RENTED ACCOMODATION MY APPLICATION WAS DENIED.SO IWENT TO THE SHOP IN TGHE GLENN I WAS INFORMDED THAT I STILL OWE THEM.SO MY PIONT IS WHY WAS I NOT COMUNUCATED AND MY NEXT QUESTION WILL MY PROFILE BE UPDATED WHN I SORT THIS OUT