HG
Headman G
1 reviews | Active since Oct 2017
03 Jun 2019, 22:04
Bad service
I went to Giyani Truworths shop to Purchase . The treatment i received from the lady who was bad. When i went to the till to pay I received the same treatments. The till receipt identify the lady at the as employee number ********** . I have been this shop customer for a very long time. This was bad. Truworths please train your staff in Giyani with respect to customer service.
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Replies (2)
Truworths's replyOfficial
04 Jun 2019, 12:12We acknowledge receipt of your review and appreciate you getting in touch with us.
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
Truworths's reply04 Jun 2019, 12:12
Official
We acknowledge receipt of your review and appreciate you getting in touch with us.
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
Truworths's replyOfficial
09 Jul 2019, 15:32 Thank you for your post.
At Truworths, our aim is to always provide service that ensures our customer have an effortless and pleasant shopping experience. Please accept our sincere apologies for the inconvenience you may have experienced on your visit to the store.
We can confirm that the Area Manager at the relevant store has been in contact with you to convey our sincerest apologies in this regard. We are pleased to advise that the mentioned consultant has been dealt with internally and can further confirm that this matter has been resolved.
Should you require any further assistance with any other matter of concern, please contact us directly on *** or via email on ***.
Yours sincerely, Truworths Online Team
At Truworths, our aim is to always provide service that ensures our customer have an effortless and pleasant shopping experience. Please accept our sincere apologies for the inconvenience you may have experienced on your visit to the store.
We can confirm that the Area Manager at the relevant store has been in contact with you to convey our sincerest apologies in this regard. We are pleased to advise that the mentioned consultant has been dealt with internally and can further confirm that this matter has been resolved.
Should you require any further assistance with any other matter of concern, please contact us directly on *** or via email on ***.
Yours sincerely, Truworths Online Team
Truworths's reply09 Jul 2019, 15:32
Official
Thank you for your post.
At Truworths, our aim is to always provide service that ensures our customer have an effortless and pleasant shopping experience. Please accept our sincere apologies for the inconvenience you may have experienced on your visit to the store.
We can confirm that the Area Manager at the relevant store has been in contact with you to convey our sincerest apologies in this regard. We are pleased to advise that the mentioned consultant has been dealt with internally and can further confirm that this matter has been resolved.
Should you require any further assistance with any other matter of concern, please contact us directly on *** or via email on ***.
Yours sincerely, Truworths Online Team
At Truworths, our aim is to always provide service that ensures our customer have an effortless and pleasant shopping experience. Please accept our sincere apologies for the inconvenience you may have experienced on your visit to the store.
We can confirm that the Area Manager at the relevant store has been in contact with you to convey our sincerest apologies in this regard. We are pleased to advise that the mentioned consultant has been dealt with internally and can further confirm that this matter has been resolved.
Should you require any further assistance with any other matter of concern, please contact us directly on *** or via email on ***.
Yours sincerely, Truworths Online Team