MM
Molefe M
1 reviews | Active since Sept 2018
12 Jul 2023, 11:50
Bad service
Truworths Clearwater promised to credit my account with R150 which they never did. Long story short, I was promised that the voucher will be credited to my account because they couldn't get it done in store. This was in May already and to date it's still not done. Terrible service coupled with empty promises, akin to the government really.
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Truworths's replyOfficial
24 Jul 2023, 11:48Dear Molefe,
Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards
Tania
Truworths Customer Service
Truworths's reply24 Jul 2023, 11:48
Official
Dear Molefe,
Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards
Tania
Truworths Customer Service