1 reviews | Active since Apr 2015
Bad Service
<p>I have a acc with Truworths they keep on increasing my credit limit without my permission. I was suprised to see my Balance that I was owing R15000 that i gave never signed if they continue doing this I will take them to the credit ombudsmen.</p>
Thank you for bringing your concerns to our attention and for affording us the opportunity to assist.
At Truworths our terms and conditions applicable to our credit agreement are at all times subject to the provisions of the National Credit Act (NCA).
Upon receipt of your post we reviewed your account and can verify that you were subscribed for automatic account limit increases.
Following your telephonic conversation with our consultant we confirm that you have requested to be opted out for future automatic account limit increases. We acknowledge your request and have accordingly processed this for your account.
We trust that we were able to clarify your concerns in this regard and encourage you to contact us on *** or via email to *** should you have any further inquiries, comments or suggestions.
Kind regards,
Truworths Online Team
Thank you for bringing your concerns to our attention and for affording us the opportunity to assist.
At Truworths our terms and conditions applicable to our credit agreement are at all times subject to the provisions of the National Credit Act (NCA).
Upon receipt of your post we reviewed your account and can verify that you were subscribed for automatic account limit increases.
Following your telephonic conversation with our consultant we confirm that you have requested to be opted out for future automatic account limit increases. We acknowledge your request and have accordingly processed this for your account.
We trust that we were able to clarify your concerns in this regard and encourage you to contact us on *** or via email to *** should you have any further inquiries, comments or suggestions.
Kind regards,
Truworths Online Team