bad service

<p>I have never had such a bad service in my life like the one I have received from truworths protea glen, I went there to purchase cloths for my son for his birthday on the 7/07/2016 I bought a jacket that was on sale it was the last one and I bought a Jean as well on the same day the cloths were return back cos they were to small for him but he was told that there were not goner change for him even though that he had the card with him and they told him that they wanted the card holder to be present, then the following day on the 8/07/2016 we went there on our surprise we were told that there were not goner change for us, we then requested to speak to the manger the lady told us she was the manger she then left us at the tills same day we called on their customer service line we were promised that they will call us till today no calls they just don't care it's almost 4 days now</p>