Bad service
i have purchased 2 items online. After numerous calls i was told that my order was on its way to me. I then i recieve only 1 of the 2 items. When i called to enquire i was told it comes from various stores and that the other item will come sperately. <br> <br> Its already late!!!!!<br> and i now have to pay another delivery charge. <br> <br> I was not told this when placing my order. Were the items come from is not my problem. if i place 1 order i expect 1 delivery, Your nitty gritty issues should not be the customers problem. <br> <br> How much later am I going to recieve the rest of my order!!!<br> <br> This is terrible, online purchased should be convienient. <br> <br> Durban store have total **** to purchase i though online have better stuff but its worse here
We acknowledge receipt of your previous post in this regard and can verify that a response was posted today.
We once again apologise for your experience and wish to reassure you that your concerns have been addressed.
Yours sincerely,
Truworths Online Team
We acknowledge receipt of your previous post in this regard and can verify that a response was posted today.
We once again apologise for your experience and wish to reassure you that your concerns have been addressed.
Yours sincerely,
Truworths Online Team
This response didnt help me at all i still had to pay the extra costs!!! *******
This response didnt help me at all i still had to pay the extra costs!!! *******
