1 reviews | Active since May 2017
Bad Service
<p>Fashion Delivery Service that Truworhts provides is absolutely disgusting. Placed a request on Monday, 24 July 2017. Located item and charged me on 26 July 2017. On 28 July 2017 I discovered that the item is still at branch and the manager said she will contact courier for collection today. I expected the item to be collected on the day I was charged and not later. Staff needs training. This situation makes me sick it is not the first time I have received bad service. </p>
Thank you for your post and for allowing us the opportunity to assist.
We have conducted an investigation into this matter and confirm that your parcel was delivered on 2 August 2017. We sincerely apologise for the manner in which you felt your request was handled and confirm that this matter was addressed accordingly.
Should you have any further queries or suggestions, you are welcome to contact us directly on *** or via email on *** and we will gladly assist.
Yours in Fashion,
Truworths Online Team
Thank you for your post and for allowing us the opportunity to assist.
We have conducted an investigation into this matter and confirm that your parcel was delivered on 2 August 2017. We sincerely apologise for the manner in which you felt your request was handled and confirm that this matter was addressed accordingly.
Should you have any further queries or suggestions, you are welcome to contact us directly on *** or via email on *** and we will gladly assist.
Yours in Fashion,
Truworths Online Team