GM
Gary M

1 reviews | Active since Aug 2012

31 Aug 2015, 13:04

Bad quality at grossly inflated prices!!

This may seem silly but I always get my underwear at Truworths (Man) because of one reason. Their under pants didn't have have big, uncomfortable crotch seam like you find on cheap underwear bought at Pep stores for example. <br> My wife bought me a '5' pack of T-Man 'minis the other day for R250 (!!) and for the 1st time, there is a horrible exposed seam on the inside. The only way to wear them comfortably for the day, is to wear them inside out. I don't mind doing this (although imagine the embarrassment if you're in an accident or something) but I feel that at the grossly inflated price of R50 per pair, one shouldn't have to do this.<br> I don't know if Truworths has changed their supplier but the only manufacturer who would make something so uncomfortable for men would have to be a company owned and run by embittered, male-hating *******s (or a jilted wives knitting club). <br> <br> Please follow this up with your supplier so other guys don't have to suffer as well. Pep underpants have a seam but only cost around R50 for a 5 pack so guess where I'm going shopping next time my rods become holier than the pope?<br> <br> Thanks,<br> <br> Gary<br>

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Replies (1)
Truworths
Truworths's reply04 Sept 2015, 10:48
Official
Hello garymaggz,

Thank you for your post.

At Truworths, all items destined for our stores undergo stringent tests to ensure that only the finest is on offer to our valued customers. Merchandise quality is essential to our business and we were therefore concerned to read of your disappointment with one of our items.

We therefore, liaised with our merchandise department regarding your concerns. We were informed that they are not aware of any complaints pertaining to the mentioned underwear range, and have therefore requested the code of the specific item mentioned in your post.

We have made various attempts to contact you in this regard but were regretfully unsuccessful in our attempts.

We therefore, request that you kindly contact us at your earliest convenience on ***, or send an e-mail to *** in order for us to further investigate this matter.

Kind regards,

Lynn