1 reviews | Active since Jan 2014
Bad debts - not mine
<p>I was contacted on 9 June 2017 by ********** a couple of times regarding my outstanding debt due by a Funeka date of birth 19 Oct 1966. I told them this is not me and I do not have an account with them. They must please stop phoning me. Then I received an SMS to say I owwe them R3,090. Don't they check phone numbers before they open an account? I want them to stop phoning me. Thanks</p>
Thank you for your post and affording us the opportunity to assist.
Upon investigation we established that your contact number was incorrectly listed on our database. We can verify that we have removed your contact number from our database and kindly request that you allow 24-48 hours for the update to take effect.
We sincerely apologise to you for the erroneous communication you received regarding one of our account holders and for any inconvenience caused as a result of this matter.
We encourage you to contact us on 021- *** or email *** if you have any further queries or concerns, and we will gladly assist you.
Yours in service,
Truworths Online Team
Thank you for your post and affording us the opportunity to assist.
Upon investigation we established that your contact number was incorrectly listed on our database. We can verify that we have removed your contact number from our database and kindly request that you allow 24-48 hours for the update to take effect.
We sincerely apologise to you for the erroneous communication you received regarding one of our account holders and for any inconvenience caused as a result of this matter.
We encourage you to contact us on 021- *** or email *** if you have any further queries or concerns, and we will gladly assist you.
Yours in service,
Truworths Online Team