Bad Customer Service - No replies
Terrible Service!
I bought two jersey's online - when received the one jersey was dirty - whatever is on it seems like dried paint and the material is coming undone, and the other one I bought is just too small - so immediately when I saw this after opening my order I contacted them to inform them - I even sent an email with pictures and I have now sent 3 emails without any reply even though they said we will get back to you within 48 hours... I have also used the contact us option on their website more than once - still no response...
I just want a replacement and an exchange... it's business for you so why can't you bother to reply and respond?
All I'm getting are automated responses.
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Replies (1)'s updateReviewer Update
26 Jun 2024, 16:59Still haven't received any feedback nor has anyone from Truworths tried to contact me....
's update26 Jun 2024, 16:59
Reviewer Update
Still haven't received any feedback nor has anyone from Truworths tried to contact me....
