BAD CUSTOMER SERVICE

TRUWORTHS NEWTOWN JUNCTION-WORST CUSTOMER SERVICE EVER ESPECIALLY NOW DURING THE COVID 19 I RECIEVED A GIFT FROM MY SISTER WHO BOUGHT MY HUSBAND A TAKKIE ON THE 19/07/2020 IN LENZ ANYHOW I TOOK IT TO THIS TRUWORTHS SINCE SEEN I WORK IN THE MALL THOUGHT NO STRESS GOT THERE SHE ASKED DO I HAVE A RECIEPT SAID YES SHE WENT TO LOOK FOR THE SIZE EVENTUALLY CAME BACK WITH A BIGGER SIZE THEN SHE SAYS CARD I TOLD HER IT WAS A GIFT SHE ASKED FOR THE GIFT RECIEPT I SAID I DONT HAVE ONE MY SISTER DID NOT KNOW SHE HAD TO GET A GIFT RECIEPT NOW FOR THE FACT THAT THIS IS SO UNESSARY I CANT CHANGE IT I HAVE TO GET MY SISTERS PERMISION THEN GET A LETTER THEN SIGN IT THEN BRING BOTH IDS I MEAN SEREOUSLY I HAVE TO GO THROYUGH ALL THIS TROUBLE JUST FOR A SIZE I MEAN WHEN WILL I GET TO SEE MY SISTER AGAIN IN THIS PERIOD I AM SO FRUSTRATED OF THIS WHOLE PROCESS TO INCONVENAINCE ME AND MY SISTER WHO IS A CARD HOLDER AND A REGULAR CUSTOMER .VERY DISSATISFIED