SR
Shereen R
1 reviews | Active since Jun 2009
02 Feb 2015, 12:27
Bad Customer Service
I am currently so annoyed. U guys call everyday all day for ur money, now that I've settled the account and want proof that I have, there's so much ******** I'm dealing with. U believable, its actually disgusting
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Truworths's replyOfficial
04 Feb 2015, 15:34Hello Sherry123,
At Truworths, we pride ourselves on being a retailer of international standards offering the highest levels of customer service excellence. For this reason, we thank you for bringing this matter to our attention.
We have investigated your concerns and established that the balance on your Truworths account has been settled. We were informed by our Legal Department that a letter confirming this will be sent to you shortly. Should you require assistance with any other matter of concern, please feel free to contact us directly on 021 460 - 2300 or via email at ***.
Kind regards,
Charmaine
At Truworths, we pride ourselves on being a retailer of international standards offering the highest levels of customer service excellence. For this reason, we thank you for bringing this matter to our attention.
We have investigated your concerns and established that the balance on your Truworths account has been settled. We were informed by our Legal Department that a letter confirming this will be sent to you shortly. Should you require assistance with any other matter of concern, please feel free to contact us directly on 021 460 - 2300 or via email at ***.
Kind regards,
Charmaine
Truworths's reply04 Feb 2015, 15:34
Official
Hello Sherry123,
At Truworths, we pride ourselves on being a retailer of international standards offering the highest levels of customer service excellence. For this reason, we thank you for bringing this matter to our attention.
We have investigated your concerns and established that the balance on your Truworths account has been settled. We were informed by our Legal Department that a letter confirming this will be sent to you shortly. Should you require assistance with any other matter of concern, please feel free to contact us directly on 021 460 - 2300 or via email at ***.
Kind regards,
Charmaine
At Truworths, we pride ourselves on being a retailer of international standards offering the highest levels of customer service excellence. For this reason, we thank you for bringing this matter to our attention.
We have investigated your concerns and established that the balance on your Truworths account has been settled. We were informed by our Legal Department that a letter confirming this will be sent to you shortly. Should you require assistance with any other matter of concern, please feel free to contact us directly on 021 460 - 2300 or via email at ***.
Kind regards,
Charmaine