SS
Sifiso S
1 reviews | Active since Oct 2022
28 May 2023, 14:43
Bad customer service
Why do you have 9 till point when you will only have 4 cashiers working on the month end weekend. The queues are very long and the stuff don’t seem to care. If you value you customers please be considerate of their time. You loose business because of your queues
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Replies (2)0
Replies (2)
Truworths's replyOfficial
31 May 2023, 13:54Dear Sifiso,
Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards
Tania
Truworths Customer Service
Tania
Truworths Customer Service
Truworths's reply31 May 2023, 13:54
Official
Dear Sifiso,
Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards
Tania
Truworths Customer Service
Tania
Truworths Customer Service
Truworths's replyOfficial
02 Jun 2023, 16:08Dear Sifiso,
We wish to confirm that the store in question was unable to reach you and kindly confirm when its a convenient time for us to contact you?
Regards
Tania
Truworths Customer Service
We wish to confirm that the store in question was unable to reach you and kindly confirm when its a convenient time for us to contact you?
Regards
Tania
Truworths Customer Service
Truworths's reply02 Jun 2023, 16:08
Official
Dear Sifiso,
We wish to confirm that the store in question was unable to reach you and kindly confirm when its a convenient time for us to contact you?
Regards
Tania
Truworths Customer Service
We wish to confirm that the store in question was unable to reach you and kindly confirm when its a convenient time for us to contact you?
Regards
Tania
Truworths Customer Service