BAD BAD SERVICE

Good day

I app**** for an account online with truworths, i got an sms saying that i should just go to the store with my id , i went there then the lady without even checking my id on the uv light or scannig it she juat said i must gk and get a new id , just because iam using an old green bar corded id she treated me badly with an attitude, i asked her doesnt it scan? And she said yes.. after travellig to that distance and getting an attitude its not on