Bad bad bad bad bad experience,

Bad bad bad bad bad experience. And here's whats coming: Dear Mr ***. We apologize for the inconvenience... I've responded to an invite / add to open a Truworths account. I've app****, was granted credit. I know Truworths has a limited variety of products and they are super expensive, so the idea was to keep the account for whenever I really need or like something. I went to the Cape Gate store, signed whatever needs to be signed. I was actually looking for a jacket - but all that Truworths stock are fleece and polar fleece material type jackets and pul*****s. Fleece attracts hear and dust from 7 miles away. And makes smothers your skin. So one evening I had a look at the online store and found a pair of tekkies and a thin jacket online. I placed my order, had to wait to have my account linked, and so forth. The order status had an indefinite SUBMITTED status. Today when I checked in online, my order says REJECTED. However I still owe the amount ordered. So dear Truworths, please ensure that you revert the charges / invoice levied, ensure that my account says ZERO, and ensure that you close my account. I will keep this complaint as reference.