kN
keshan N
1 reviews | Active since Apr 2015
17 Apr 2015, 10:53
bad
hi guys I was unemployed for about 5month truworths used to call me everyday once I got employed I started paying my account on a month to month base...about one month down the line I start getting sms pay immediately I don't only have a truworths account, than I started getting another sms no arrangement made I used to make arrangements now no phone calls nothing only pay immediately don't like this I am trying my best<br> <br> keshan nair
Helpful (0)
Replies (1)0
Replies (1)
Truworths's replyOfficial
24 Apr 2015, 08:23Hello keshan009,
Thank you for your post.
When an account reflects in arrears, the account holder is contacted in order to obtain a suitable payment arrangement. Whilst we acknowledge your frustration regarding this matter, an attempt was made by Blake collectors, on behalf of Truworths on 30 March. Due to this call attempt being unsuccessful, arrears communication was sent you via post and sms.
The arrears correspondence sent is not intended to cause any aggravation, but is simply a manner in which we advise you of the status of your account.
We do however regret that these forms of communication were not received in the manner in which they were intended.
We urge you to keep your account up to date with payment so that you can enjoy all the benefits of being a Truworths account holder. Should you require any further assistance, please feel free to contact us on 021- *** or email *** and we will gladly assist.
Kind regards,
Lynn
Thank you for your post.
When an account reflects in arrears, the account holder is contacted in order to obtain a suitable payment arrangement. Whilst we acknowledge your frustration regarding this matter, an attempt was made by Blake collectors, on behalf of Truworths on 30 March. Due to this call attempt being unsuccessful, arrears communication was sent you via post and sms.
The arrears correspondence sent is not intended to cause any aggravation, but is simply a manner in which we advise you of the status of your account.
We do however regret that these forms of communication were not received in the manner in which they were intended.
We urge you to keep your account up to date with payment so that you can enjoy all the benefits of being a Truworths account holder. Should you require any further assistance, please feel free to contact us on 021- *** or email *** and we will gladly assist.
Kind regards,
Lynn
Best regards,
Truworths's reply24 Apr 2015, 08:23
Official
Hello keshan009,
Thank you for your post.
When an account reflects in arrears, the account holder is contacted in order to obtain a suitable payment arrangement. Whilst we acknowledge your frustration regarding this matter, an attempt was made by Blake collectors, on behalf of Truworths on 30 March. Due to this call attempt being unsuccessful, arrears communication was sent you via post and sms.
The arrears correspondence sent is not intended to cause any aggravation, but is simply a manner in which we advise you of the status of your account.
We do however regret that these forms of communication were not received in the manner in which they were intended.
We urge you to keep your account up to date with payment so that you can enjoy all the benefits of being a Truworths account holder. Should you require any further assistance, please feel free to contact us on 021- *** or email *** and we will gladly assist.
Kind regards,
Lynn
Thank you for your post.
When an account reflects in arrears, the account holder is contacted in order to obtain a suitable payment arrangement. Whilst we acknowledge your frustration regarding this matter, an attempt was made by Blake collectors, on behalf of Truworths on 30 March. Due to this call attempt being unsuccessful, arrears communication was sent you via post and sms.
The arrears correspondence sent is not intended to cause any aggravation, but is simply a manner in which we advise you of the status of your account.
We do however regret that these forms of communication were not received in the manner in which they were intended.
We urge you to keep your account up to date with payment so that you can enjoy all the benefits of being a Truworths account holder. Should you require any further assistance, please feel free to contact us on 021- *** or email *** and we will gladly assist.
Kind regards,
Lynn
Best regards,