mJ
mohammed J
1 reviews | Active since Feb 2016
27 Mar 2016, 11:38
awaiting outcome
I still await response from truworths on the out come of the investigation regarding ********** transactions on my account. It has been more than a month and in the meanwhile i cannot get a cell phone contract as i have been placed under credit control due to this. I have always paid what was due to truworths previously and now due to a lack of internal control my credit rating will suffer
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Truworths's replyOfficial
05 Apr 2016, 11:01Hello mjacob,
Thank you for your post and allowing us the opportunity to respond.
We have liaised with our ***** Department regarding the status of the investigation. We were informed that the investigating consultant was in contact with you on 29 March 2016 to advise you on the status of the investigation and further informed you of outstanding information for the investigation to be concluded.
We acknowledge your frustration in this regard and trust that this matter will be successfully resolved upon receipt of the required information.
Please feel free to contact our ***** department via email on *** should you require any further assistance.
Kind regards,
Lynn.
Thank you for your post and allowing us the opportunity to respond.
We have liaised with our ***** Department regarding the status of the investigation. We were informed that the investigating consultant was in contact with you on 29 March 2016 to advise you on the status of the investigation and further informed you of outstanding information for the investigation to be concluded.
We acknowledge your frustration in this regard and trust that this matter will be successfully resolved upon receipt of the required information.
Please feel free to contact our ***** department via email on *** should you require any further assistance.
Kind regards,
Lynn.
Truworths's reply05 Apr 2016, 11:01
Official
Hello mjacob,
Thank you for your post and allowing us the opportunity to respond.
We have liaised with our ***** Department regarding the status of the investigation. We were informed that the investigating consultant was in contact with you on 29 March 2016 to advise you on the status of the investigation and further informed you of outstanding information for the investigation to be concluded.
We acknowledge your frustration in this regard and trust that this matter will be successfully resolved upon receipt of the required information.
Please feel free to contact our ***** department via email on *** should you require any further assistance.
Kind regards,
Lynn.
Thank you for your post and allowing us the opportunity to respond.
We have liaised with our ***** Department regarding the status of the investigation. We were informed that the investigating consultant was in contact with you on 29 March 2016 to advise you on the status of the investigation and further informed you of outstanding information for the investigation to be concluded.
We acknowledge your frustration in this regard and trust that this matter will be successfully resolved upon receipt of the required information.
Please feel free to contact our ***** department via email on *** should you require any further assistance.
Kind regards,
Lynn.