1 reviews | Active since Dec 2016

29 Jul 2019, 14:15

Auto-dialling computer with zero IQ that won't stop calling

Truworths have just called our office at one twenty seven pm today with automatic/ machine reminder for us to pay our Truworths account.

Please note: 1) No one in this office has a Truworths account 2) This is a business line - your spam is unwelcome 3) Please make sure you delete our number with immediate effect from your system

Since it is machine calling we can't get it to shut up and stop calling us.

Why would you use a machine if you dont know who is on the other end? Beyond stupid

We have already emailed you

0
Replies (2)
Truworths
Truworths's reply30 Jul 2019, 14:56
Official
We acknowledge receipt of your review and appreciate you getting in touch with us. 

We will investigate your concerns raised and will provide you with feedback soon. 

Kind regards,

Truworths Online Team 
Truworths
Truworths's reply04 Aug 2019, 14:45
Official
 Thanks for letting us know. 

Whilst we acknowledge your frustration, we escalated your concerns raised to the relevant department to address. 

We can confirm that your number has been removed from our system, please note that these changes can take up to 48 hours. 

We wish to apologise for any upsets and inconvenience caused as a matter of this. 

Kind regards, 

Truworths Online Team