ARREARS - Truworths Account Mix Up

<p>I had an account with truworths & was under debt review, I then paid up the account in October 2016 & opened a new account in December 2016. I then bought on the account & when I went in store to pay my first installment, the lady at the till said they are not picking up my details on the system & the account was then in arrears. I had multiple phone calls from truworths asking when the account would be paid. I then went in store on the 27 January 2017 to pay the account & they actually had the old account details on their system. I paid R400 anyway & the lady at the til said I should just phone truworths & let them update my account. When I phoned them they said that the R400 would be transfered to the correct account & the details in store would be updated. Today I get a call from truworths asking when they can expect payment. I told them that I had already paid & they cannot pick up anything on the system. This is really frustrating. I am not sure why they would not update the account details at the store.</p> <p> </p> <p>My old account number is ********** ********** , My new account number is ********** ********** </p>