Are Truworths computers STILL down???!

Charmaine Petersen told me that as soon as Truworths computers were up and operating she would change my name on the system (they have made a mistake which only they can rectify)... and this was on Tuesday after I had called the call centre and then through desperation, complained on hellopeter and communicated with her by email a few times.<br> This is a small detail... but take into account the fact that she emailed me and told me she had changed the mistake, and only when I checked (how ridiculous to waste all this time on such a small detail! - from my side anyway!) did she tell me, sorry, Truworths computers are down.<br> She said she would confirm with me when she'd done the change... but I'm still waiting.<br> Very poor service... in fact I would say bad attitude. Does she really care about the customer???<br> Sorry Charmaine, but I have finally had enough.