CL
CHADWIN L
1 reviews | Active since Oct 2015
28 Oct 2015, 11:25
application decline reasons!!!
IVE BEEN TRYING TO APPLY FOR A truworths AND RECENTLY A identity CLOTHING ACCOUNT FOR MONTHS ALREADY AND EVERYTIME ITS BEING DECLINED BUT WITH VARIOUS REASONS ... SO IM NOT SURE WHATS THIS ALL ABOUT BECAUSE IVE BEEN WORKING SINCE APRIL THIS YEAR AND DO NOT HAVE ANY SORT OF BAD RECORD ! ! ON MY NAME SO I DONT SEE THE REASON WHY IT WOULD BE CANCELLED.... I JUST SPOKE TO A CONSULTANT AND SHE JUST KEPT ME ON THE LINE AND NEVER CAME BACK TO TELL ME WHATS THE RESPONSE ... AS I TYPE THIS IM ON HOLD !!!!!
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Truworths's replyOfficial
30 Oct 2015, 14:27Hello LI5093,
Thank you for bringing this matter to our attention.
We acknowledge your frustration and have therefore investigated your query. We established that your application for a Truworths account was regrettably declined as you did not meet the minimum criteria required based on our credit risk policy and the requirements stipulated by the National Credit Act.
Following our telephonic conversation, we confirm that we have informed you of this and we invite you to apply again after three months from the date of this application.
Should you have any further comments or suggestions, please feel free to contact us directly on *** or send an e-mail to ***.
Best regards,
Lynn
Thank you for bringing this matter to our attention.
We acknowledge your frustration and have therefore investigated your query. We established that your application for a Truworths account was regrettably declined as you did not meet the minimum criteria required based on our credit risk policy and the requirements stipulated by the National Credit Act.
Following our telephonic conversation, we confirm that we have informed you of this and we invite you to apply again after three months from the date of this application.
Should you have any further comments or suggestions, please feel free to contact us directly on *** or send an e-mail to ***.
Best regards,
Lynn
Truworths's reply30 Oct 2015, 14:27
Official
Hello LI5093,
Thank you for bringing this matter to our attention.
We acknowledge your frustration and have therefore investigated your query. We established that your application for a Truworths account was regrettably declined as you did not meet the minimum criteria required based on our credit risk policy and the requirements stipulated by the National Credit Act.
Following our telephonic conversation, we confirm that we have informed you of this and we invite you to apply again after three months from the date of this application.
Should you have any further comments or suggestions, please feel free to contact us directly on *** or send an e-mail to ***.
Best regards,
Lynn
Thank you for bringing this matter to our attention.
We acknowledge your frustration and have therefore investigated your query. We established that your application for a Truworths account was regrettably declined as you did not meet the minimum criteria required based on our credit risk policy and the requirements stipulated by the National Credit Act.
Following our telephonic conversation, we confirm that we have informed you of this and we invite you to apply again after three months from the date of this application.
Should you have any further comments or suggestions, please feel free to contact us directly on *** or send an e-mail to ***.
Best regards,
Lynn