Appaling Treatment from Store Manager

<p>My Fiance and I went to the Mall of the South branch on 22/01/2017 to inquire about his account that he had paid off last year. Truworths had handed him over for being in arrears and he was told an amount that he needed to settle of which he did. However, he is till receiving sms's from Truworths debt collectors telling him that he now owes them interest - why was this amount not included in the outstanding amount provided from Truworths??!!!!! Furthermore, the store manager, THABO NTLHANE, provided the most disgusting and rude treatmnt I have ever received. He firstly attempted to threaten my Fiance with the law (I am an LLB graduate, I am fully aware of the law), he then addressed my Fiance as "My friend" each and every time that he spoke to him. I then proceeded to ask a question of whos responsibility it is to inform my Fiance of the outstanding interest in which Mr THABO NTLHANE's response was "I am talking to him (my fiance) and not you", he then completely ignored me to my face as if I was not even there. This is disgusting! I want immediate disciplinary action to be taken against this THABO NTLHANE!!!</p>