Annoying Customer Service

I have been a client of this establishment for over 25 years with a good standing record and bills which are always paid on time.

Yesterday I went to the Alberton branch to purchase some products on my existing and current account with no defaults on this account, only to be informed that my account is blocked?

I find this extremely annoying and in bad taste that long standing customers are treated with dis-respect and without any reason or communication in this regard.

Post-Covid one would assume that entities are more vigilant when it comes to customer service, yet this proves again that one is only but a number on a account.

I do hope you to (as is the case with Edgars) end up closing your doors or move into Business Rescue as you are extremely efficient when it comes to emailing or sending statements to your so called "clients".