NS
Nicole S
1 reviews | Active since Oct 2014
17 Jul 2015, 11:16
Annoyed
I have been receiving numerous sms's stating that my account is behind. I have phoned before and they said its not for my account and they will stop smsing me. They are annoying me I have received another sms yesterday regarding this account. Please contact me regarding this. I want the smses to stop. Email is [Email Removed] then I will send you my number
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Truworths's replyOfficial
21 Jul 2015, 14:29Hello NicoleMM,
Thank you for your post and allowing us the opportunity to resolve this matter for you.
We apologise to you for the erroneous collections communication that was sent to you. We are truly sorry for any inconvenience caused as a result of this matter.
We confirm that your request has been actioned, and that your cell phone details are no longer linked to the respective Truworths account holder's account. As a result, we verify that you will not receive any communication regarding this customer again.
We hope that we were able to acceptably attend to your concerns and if you require any further assistance, please feel free to contact us on 021- *** or email *** and we will gladly assist.
Yours sincerely,
Lynn
Thank you for your post and allowing us the opportunity to resolve this matter for you.
We apologise to you for the erroneous collections communication that was sent to you. We are truly sorry for any inconvenience caused as a result of this matter.
We confirm that your request has been actioned, and that your cell phone details are no longer linked to the respective Truworths account holder's account. As a result, we verify that you will not receive any communication regarding this customer again.
We hope that we were able to acceptably attend to your concerns and if you require any further assistance, please feel free to contact us on 021- *** or email *** and we will gladly assist.
Yours sincerely,
Lynn
Truworths's reply21 Jul 2015, 14:29
Official
Hello NicoleMM,
Thank you for your post and allowing us the opportunity to resolve this matter for you.
We apologise to you for the erroneous collections communication that was sent to you. We are truly sorry for any inconvenience caused as a result of this matter.
We confirm that your request has been actioned, and that your cell phone details are no longer linked to the respective Truworths account holder's account. As a result, we verify that you will not receive any communication regarding this customer again.
We hope that we were able to acceptably attend to your concerns and if you require any further assistance, please feel free to contact us on 021- *** or email *** and we will gladly assist.
Yours sincerely,
Lynn
Thank you for your post and allowing us the opportunity to resolve this matter for you.
We apologise to you for the erroneous collections communication that was sent to you. We are truly sorry for any inconvenience caused as a result of this matter.
We confirm that your request has been actioned, and that your cell phone details are no longer linked to the respective Truworths account holder's account. As a result, we verify that you will not receive any communication regarding this customer again.
We hope that we were able to acceptably attend to your concerns and if you require any further assistance, please feel free to contact us on 021- *** or email *** and we will gladly assist.
Yours sincerely,
Lynn