Angry Customer (Truworths)

I have been Truworths customer for 20yrs and I am so disgusted with they call centre.Through this whole 20yrs my account record as been good.I had a major problem and did manage to pay my account.I was called by Truworths every day more than 3 times a day.I went to the store so furious and ask the person who was assisting me,how much I should pay .He gave me the amount and I paid .Thinking I was going to rest.I was then called again at work during my busy schedule.I asked the lady don’t you guys record the conversation or make a note and I explained her that payment was done and the next day,I I was called again and bear in mind I am called for a R 40 outstanding.Is that disgusting.It was calls,message,I can say threatening that will effect my credit score.The shops like TFG,Woolies they don’t harasse the person.I felt so frustrated and humiliated.I am so angry.What they doing is called harassment. I definitely going to close my account with Truworths,I can never go through this nonsense in my life.It’s like you have committed a crime. Truworths manager definitely need to contact they call centre and train they employees how to address matters.It’s a very bad reputation towards they stores.Definitely going to loose a lot of customers.Missing just one month it’s like you did the whole crime.They have definitely lost they customer of 20yrs.I definitely could breathe. I even wrote an email raising my issue and I never got a reply which I felt it’s so unprofessional.As for the branch they were so good to me but I have no choice because of the call centre,I definitely need to close my account of 20 years with Truworths.Because they disrespect the client