KN
Khangelwa N
1 reviews | Active since Aug 2021
19 May 2023, 11:38
*********** and pathetic service
I paid my Truworths account last month on the 22/04/2023 up untill now i am blacklisted . I contacted them numerous times to inform them but no one is willing to remove the flag. Instead i am being sent from pillar to post .. pleass assist i need to buy a house for my kids this account is blocking me.. you are pathetic and ***********
Helpful (0)
Replies (4)0
Replies (4)
Truworths's replyOfficial
25 May 2023, 09:42`
Dear Khangelwa,
Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards
Tania
Truworths Customer Service
Truworths's reply25 May 2023, 09:42
Official
`
Dear Khangelwa,
Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards
Tania
Truworths Customer Service
Truworths's replyOfficial
25 May 2023, 10:00Dear Khangelwa,
We wish to confirm that we have attempted to contact you and we have been unsuccessful.
Kindly confirm when its a convenient time for me to call you back.
.
We wish to confirm that we have attempted to contact you and we have been unsuccessful.
Kindly confirm when its a convenient time for me to call you back.
.
Regards
Tania
Truworths Customer Service
Truworths's reply25 May 2023, 10:00
Official
Dear Khangelwa,
We wish to confirm that we have attempted to contact you and we have been unsuccessful.
Kindly confirm when its a convenient time for me to call you back.
.
We wish to confirm that we have attempted to contact you and we have been unsuccessful.
Kindly confirm when its a convenient time for me to call you back.
.
Regards
Tania
Truworths Customer Service
KN
Khangelwa N's updateReviewer Update
29 May 2023, 16:22Hi Tania
Still waiting on a statement and response from your manager sge promised to call me back .. last week Friday still nothing on my side
Plz i need to remove the black list on my profile my kids are on the steet bcs we can't get a loan to buy the house ... please please assist
Kind Regards
Still waiting on a statement and response from your manager sge promised to call me back .. last week Friday still nothing on my side
Plz i need to remove the black list on my profile my kids are on the steet bcs we can't get a loan to buy the house ... please please assist
Kind Regards
KN
Khangelwa N's update29 May 2023, 16:22
Reviewer Update
Hi Tania
Still waiting on a statement and response from your manager sge promised to call me back .. last week Friday still nothing on my side
Plz i need to remove the black list on my profile my kids are on the steet bcs we can't get a loan to buy the house ... please please assist
Kind Regards
Still waiting on a statement and response from your manager sge promised to call me back .. last week Friday still nothing on my side
Plz i need to remove the black list on my profile my kids are on the steet bcs we can't get a loan to buy the house ... please please assist
Kind Regards
KN
Khangelwa N's updateReviewer Update
02 Jun 2023, 21:09Hi Tania
Thank you for nothing i called vericred they said i must call you.. went to the shop told to call vericred . Arg maan you all *********** i am tired to be sent from pillar to post..
Will just settle my account and close it once and for all .. you guys are heartless ..
Regards
Thank you for nothing i called vericred they said i must call you.. went to the shop told to call vericred . Arg maan you all *********** i am tired to be sent from pillar to post..
Will just settle my account and close it once and for all .. you guys are heartless ..
Regards
KN
Khangelwa N's update02 Jun 2023, 21:09
Reviewer Update
Hi Tania
Thank you for nothing i called vericred they said i must call you.. went to the shop told to call vericred . Arg maan you all *********** i am tired to be sent from pillar to post..
Will just settle my account and close it once and for all .. you guys are heartless ..
Regards
Thank you for nothing i called vericred they said i must call you.. went to the shop told to call vericred . Arg maan you all *********** i am tired to be sent from pillar to post..
Will just settle my account and close it once and for all .. you guys are heartless ..
Regards