kS
katleho S

1 reviews | Active since Oct 2016

17 Jul 2018, 12:14

amazing stuff

never in a dull moment that i walk in the make up section and not get a bright smile from centurion mall truworths. i have been meaning to write this review but always get caught up but after another visit i want to express my gratitude to that team. its always fun to have somebody joke with you but with the same breath deliver amazing customer service. a very big thank you to Kea, what a lovely lady she is, she knows i'm fussy but she always gets it right with what i need. always willing to go an extra mile and every time when i leave the store its with a genuine smile because i enjoy shopping where i feel appreciated as a customer. i may not know all of them by name but the cosmetic section has the best team in the store from every section. well done guys , you deserve a high five and recognition from happy clients like myself . keep up the same attitude and you continuously be recognized.

katleho, well you guys call me Denise but oh well i like that name too

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Replies (1)
Truworths
Truworths's reply17 Jul 2018, 16:26
Official

Thank you for your compliment!

At Truworths, we pride ourselves on providing customer service of international standards. Therefore, we appreciate the time you have taken to let us know that you are happy with the service that you continuously receive at one of our stores. We are thrilled that they were able to assist you professionally and effortlessly, going the extra mile to make your shopping experience with us memorable.

Upon receipt of your post, we passed your compliment on to the relevant Area Manager. It is truly heart-warming to be able to compliment the deserving recipients as well as their management team, knowing that they have met and exceeded your expectations and ours.

On behalf of Truworths, we would like to thank you for your continued support and look forward to having you as a customer for many years to come.

Kind regards and happy shopping,

Truworths Online Team