BK
Brian K

1 reviews | Active since Jan 2019

02 Aug 2020, 14:44

Amazing Customer Service

I was at Truworths on Adderley this morning and purchased a new cellphone. I was very Impressed with the outstanding Customer Service that I was given in morning. I didn't get the name correctly, I think one of the ladies that was helping me was Asa? But both ladies were just incredible!

It takes an incredible deal to be kind and do a great job more especially during these tragic times! I really thank you so much again for the assistance. You really made my day as I was stressing over a new phone! Ngiyabonga Bonginkosi

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Replies (1)
Truworths
Truworths's reply03 Aug 2020, 08:30
Official
Thank you for your compliment! 

We appreciate you taking the time to let us know of your experience. At Truworths, we always strive to provide our valued customers with a constant standard of international customer service excellence. 

We are pleased that the Staff at Adderley was able to exceed your expectations, and we will be sure to forward the compliment on to the deserving recipients as well as their management team.
 
 On behalf of Truworths, we would like to thank you for your support and we look forward to having you as a customer for years to come.
 
 Yours in fashion, 

Truworths Online Team