AN
AJ N
1 reviews | Active since Oct 2010
14 Jul 2015, 15:48
Actually probably breach of the NCA
So if Truworths (1) fails to issue a notice of intention to suspend the account (2) through its attorneys reach a monthly payment arrangement (3) all arrears are paid, could it:-<br> <br> (A) be argued that the credit agreement should be reinstated?<br> (B) be argued that any negative listing is invalid?
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Truworths's replyOfficial
17 Jul 2015, 10:16Hello ajnel,
Thank you for your post and allowing the opportunity to clarify your concerns.
At Truworths, our terms and conditions applicable to our Credit Agreement and to sales of merchandise by Truworths will at all times be subject to the provisions of the National Credit Act and the Consumer Protection Act.
In line with the above mentioned Credit Agreement, when customers do not meet their payment commitments, Truworths may suspend the credited facility and further upon 20 business days notice terminate the credit facility.
We have reviewed your account and established that collections communication was sent to you since January 2013 in the form of letters and telephonic communication to inform you of the status of your Truworths account. Further to this on 07 October 2014 a letter was sent to you to inform you that your account would be handed over and that a default listing will be recorded against your name. The mentioned letters were sent to the current address linked to your Truworths account.
We trust that we have adequately responded to your concerns raised.
Kind regards,
Lynn
Thank you for your post and allowing the opportunity to clarify your concerns.
At Truworths, our terms and conditions applicable to our Credit Agreement and to sales of merchandise by Truworths will at all times be subject to the provisions of the National Credit Act and the Consumer Protection Act.
In line with the above mentioned Credit Agreement, when customers do not meet their payment commitments, Truworths may suspend the credited facility and further upon 20 business days notice terminate the credit facility.
We have reviewed your account and established that collections communication was sent to you since January 2013 in the form of letters and telephonic communication to inform you of the status of your Truworths account. Further to this on 07 October 2014 a letter was sent to you to inform you that your account would be handed over and that a default listing will be recorded against your name. The mentioned letters were sent to the current address linked to your Truworths account.
We trust that we have adequately responded to your concerns raised.
Kind regards,
Lynn
Truworths's reply17 Jul 2015, 10:16
Official
Hello ajnel,
Thank you for your post and allowing the opportunity to clarify your concerns.
At Truworths, our terms and conditions applicable to our Credit Agreement and to sales of merchandise by Truworths will at all times be subject to the provisions of the National Credit Act and the Consumer Protection Act.
In line with the above mentioned Credit Agreement, when customers do not meet their payment commitments, Truworths may suspend the credited facility and further upon 20 business days notice terminate the credit facility.
We have reviewed your account and established that collections communication was sent to you since January 2013 in the form of letters and telephonic communication to inform you of the status of your Truworths account. Further to this on 07 October 2014 a letter was sent to you to inform you that your account would be handed over and that a default listing will be recorded against your name. The mentioned letters were sent to the current address linked to your Truworths account.
We trust that we have adequately responded to your concerns raised.
Kind regards,
Lynn
Thank you for your post and allowing the opportunity to clarify your concerns.
At Truworths, our terms and conditions applicable to our Credit Agreement and to sales of merchandise by Truworths will at all times be subject to the provisions of the National Credit Act and the Consumer Protection Act.
In line with the above mentioned Credit Agreement, when customers do not meet their payment commitments, Truworths may suspend the credited facility and further upon 20 business days notice terminate the credit facility.
We have reviewed your account and established that collections communication was sent to you since January 2013 in the form of letters and telephonic communication to inform you of the status of your Truworths account. Further to this on 07 October 2014 a letter was sent to you to inform you that your account would be handed over and that a default listing will be recorded against your name. The mentioned letters were sent to the current address linked to your Truworths account.
We trust that we have adequately responded to your concerns raised.
Kind regards,
Lynn