LC
Linda C
1 reviews | Active since Jan 2023
14 Jun 2023, 14:35
Accounts management
It is rather unpleasant how their accounts dept sends inaccurate text messages of overdue payment s. I have paid R350 on 1 June and R270 today on 14 June, which is only due on 6 July. I get text messages & calls every hour despite making payments. In addition I send an email notification of payment which I get charged for by the bank. Eish
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Replies (2)
Truworths's replyOfficial
14 Jun 2023, 17:24 Dear Linda,, Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards
Tania Truworths Customer Service
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards
Tania Truworths Customer Service
Truworths's reply14 Jun 2023, 17:24
Official
Dear Linda,, Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards
Tania Truworths Customer Service
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards
Tania Truworths Customer Service
LC
Linda C's updateReviewer Update
14 Jun 2023, 17:41Thank you Tania
Much appreciated.
Much appreciated.
LC
Linda C's update14 Jun 2023, 17:41
Reviewer Update
Thank you Tania
Much appreciated.
Much appreciated.