SvNK
Sonja van Nikkelen Kuyper

1 reviews | Active since Aug 2017

16 Aug 2017, 12:07

Account ********ly debited

Hi,

I have an insurance policy on my account that I did not ask for and this has been going on for a while now, I have tried to cancel this policy and get a refund as I never wanted the policy, I am getting calls from your call centre everyday saying that my account is in arrears because of this insurance policy. I want the policy to be cancelled with Hollard and the total amount refunded. Please can someone assist me with this matter.

0
Replies (1)
Truworths
Truworths's reply04 Sept 2017, 11:00
Official

Thank you for your post and allowing us the opportunity to respond.

We have escalated your concerns to the relevant management at Hollard to address the service concerns raised in your post.

We can verify that we have been in contact with you in this regard and once again apologize for any inconvenience caused.

Regards,

Truworths Online Team