1 reviews | Active since May 2017
Account settled yet getting disturbing legal calls for the account
<p>My account was handed over in 2015 I made payment and truworths then recalled it from creditworx it was then resenthat back to creditworx in 2016,I then settled the account with creditworx and received a paid up letter from them...I'm not getting calls from MBDLC in connection with the same account that was paid up and settled almost a year ago????why am I still receiving these disturbing calls from EDC'a and why has your company NOT updated my name at the different ITC companies advising that this account has been settled!!!!please attend to the matter asap or I will have to take this to the ombudsman </p>
Thank you for your post and for allowing us the opportunity to respond.
We have investigated your concerns raised and wish to verify that your Truworths account is indeed settled in full and a update instruction was sent to the respective credit bureaus.
We have however established that the calls referred to in your post, relates to a different account. We have attempted to contact you in this regard but have been unsuccessful in our attempts. We have therefore sent you an email to further advise you in this regard.
Kind regards,
Truworths Online Team
Thank you for your post and for allowing us the opportunity to respond.
We have investigated your concerns raised and wish to verify that your Truworths account is indeed settled in full and a update instruction was sent to the respective credit bureaus.
We have however established that the calls referred to in your post, relates to a different account. We have attempted to contact you in this regard but have been unsuccessful in our attempts. We have therefore sent you an email to further advise you in this regard.
Kind regards,
Truworths Online Team