1 reviews | Active since Sept 2016
Account opened with my details
<p>I received an email stating i owe Truworths an instalment of R1360, acc ********** ********** </p> <p>First off I have never approched you guys for an account, nor have a ever accepted an offer and nor would I EVER shop there!!!</p> <p>I contacted ********** to firther query this and i was advised to go into the nearest store to have this sorted. WHY??? Clearly when this account was opened, wherever it was opened, the people didn't do their job properly and now i have been extremely incovenienced by this issue!!!</p> <p> </p> <p>I want this account investigated immediately and the relevant person held respinsible</p> <p>Should this affect my credit scoring in ANY WAY I will escalate this matter further</p>
At Truworths, we view issues of ***** and irregular credit activity in a very serious light. Therefore when you alerted us of your suspicions that the account had been **********ly opened in your name, we requested that you provide the necessary documentation so that we could conduct a thorough investigation.
We acknowledge your frustration and trust that this matter will be resolved once the investigation is concluded.
Please feel free to contact us on *** or via email on *** should you have any further enquiries regarding this matter.
Kind regards,
Truworths Online Team
At Truworths, we view issues of ***** and irregular credit activity in a very serious light. Therefore when you alerted us of your suspicions that the account had been **********ly opened in your name, we requested that you provide the necessary documentation so that we could conduct a thorough investigation.
We acknowledge your frustration and trust that this matter will be resolved once the investigation is concluded.
Please feel free to contact us on *** or via email on *** should you have any further enquiries regarding this matter.
Kind regards,
Truworths Online Team
Thank you for the prompt follow up on this matter and I trust it will be resolved as soon as possible!!
This is truly an inconvenience to me and has caused a problem on my credit profile.
Thank you for the prompt follow up on this matter and I trust it will be resolved as soon as possible!!
This is truly an inconvenience to me and has caused a problem on my credit profile.
This has now been resolved as I received my clearance letter from Truworths
This has now been resolved as I received my clearance letter from Truworths