ML
Mlangeni L

1 reviews | Active since Oct 2017

18 Dec 2017, 10:37

Account Fully Paid

Hi,

I have since made payment to you and do not owe you anything.I keep getting sms's from MBD stating that I owe you.Please have your details updated as I no longer owe you anything and would appreciate this to be updated!

0
Replies (2)
Truworths
Truworths's reply22 Dec 2017, 15:19
Official

Thank you for your post and for the opportunity to clarify this matter for you.

We acknowledge your frustration, and apologise for the inconvenience caused as a result of this matter.

We confirm that we have escalated this matter to MBD Attorneys, who has confirmed that your account has been closed with them, and that the account details will be removed from their records.

Should you have any further enquiries, please feel free to contact us on *** or via email on *** .

Yours sincerely,

Truworths Online Team

ML
Mlangeni L's update02 Jan 2018, 11:35
Reviewer Update
Hi, I have yet to receive a confirmation letter that my account has been closed and that I no longer owe truworths? Regards