Absolutely no humanity at Truworths.

My wife and I are under Debt Review. In April 2020 Covid-19 struck RSA and we(like many others) were severely effected. My councilor send a section 17(3) to all my creditors including Truworths informing them of our situation. When lockdown were extended, a secondary 17(3) was sent to Truworhts.

Truworhts then rejected the 17(3) without even informing anyone, and subsequently hired Easton Berry Attorneys to collect. It must be noted that the account was close to being paid in full.

Now months down the line, I am getting harassed by Easton Berry, who want to force me to agree to an increased amount. In the mean time I have started to make payments again to debt review. I have also even agreed to pay the outstanding amount owed to Truworhts, based on the last statement received from Truworths in April, minus the amount I already paid.

However, Easton Berry did not accept my offer and is still daily harassing me and my wife. I think Truworhts is absolutely disgusting. The way they treat their clients who they know were effected by Covid-19 should be ********ized. It took us 3 years to pay our account almost in full. the 3 years of payments has now been wiped away, and now I am at the same position in which I was 3 years ago before debt review.

In the mean time, I have to go through harassment call after harassment call with the aim to agree to an amount which I do not owe. Where is your humanity? Why have you not institute the account protection plan?

Why was it so easy to hand me over and why is it so easy for you to nail the people who supported you?

I have to try and build my life over after Covid-19, and Truworths will not be apart of it. We will never support Truworths again. I hope you go under too, just like Edgars.