Absolutely digusted ...

Absolutely digusted with the service from truworths, so i bought a ring for my wife 2weeks back, and i was told i had 14 days to return it, My wife had worn the ring for two days and started noticing it starting to tarnish, i contacted customer service, who advised to take it back in store to return or exchange, i took a day off from work to go instore just for the manager of the Durban central branch telling me she cant exchange it cz its been used, and she even said to me it's supposed to tarnish like dat, its normal, now a have a r1000 ring that looks like i bought it from the china mall, this will definitely be my last purchase at truworths and this account will be closed , u can't sell people junk when you'll have such inflated prices, truworths you should be ashamed of urself...